A: Our policy on valid identification is non-negotiable: everyone entering the facility must present a valid ID. ✔️ Valid Identification - Driver's Licence - State-issued ID - Passport - Military ID - REAL ID ❌ Rejected IDs - Expired documents - Physically damaged IDs - Altered information - Broken/missing sections - Illegible security seals We cannot accept ID copies or cell phone images. If you are providing a temporary ID, ensure it is not expired and features the state seal. For any additional questions about this policy, feel free to reach out to us by phone or email.

A: No, purchasing a membership is not required to access The Mega-Plex. While memberships are available for those who wish to enjoy additional benefits and savings, guests are welcome to visit without a membership. The Mega-Plex offers day passes, which provide full access to all amenities, including our sauna and steam rooms, without the commitment of a membership. For more information on our pricing options and the benefits of membership, please visit our Membership/Pricing Page